SAN DIEGO, CA - (NewMediaWire) - June 25, 2015 - Youngevity® Essential Life Sciences, a wholly-owned subsidiary of Youngevity International, Inc. (OTCQX: YGYI) (www.YGYI.com), a global direct marketer of nutritional and lifestyle products and also a vertically-integrated producer of gourmet coffees for the commercial, retail and direct sales channels, announced the creation of an Outbound Sales and Retention Team along with an initiative to review and improve their overall customer and distributor experience.
Youngevity has engaged Alex Theis, a veteran of the Direct Sales industry, to spearhead both campaigns. Mr. Theis has worked with several companies in the industry and is a well-rounded executive with high level expertise and a proven track record of developing retention initiatives and outbound revenue generation teams. Additionally Alex Theis brings executive level experience in customer service, sales, marketing, and field relations. Mr. Theis has extensive international experience, working with large groups in Asia, Australia, New Zealand, and Europe, as well.
Youngevity's Outbound Sales and Retention Team officially launched in March of this year. The newly formed department contacts customers within Youngevity's immense data base of consumers through what's called a courtesy call program. The outbound courtesy calling program's mission is to further engage, educate, and grow Youngevity's account base. Members of the team are trained to answer product questions, create good will, and are incentivized to generate incremental revenue. As the Outbound Courtesy Calling Team expands they will also be working in a support role to assist in streamlining the integration process of Youngevity's aggressive acquisition strategy.
"This new initiative exemplifies Youngevity's dedication to their customers and distributors. Youngevity is one of the few Direct Selling companies to have a department solely focused on retention and improving the customer and distributor experience. I'm proud to be a part of this growing and innovative company," stated Alex Theis.
"The implementation of these new programs provides another example of the investments that we are making to stay ahead of our growth curve and to leverage and maximize our acquisition strategy," said Steve Wallach, Chief Executive Officer of Youngevity International. "We're excited to have someone with the industry experience and proven record of success that Alex Theis brings to Youngevity. We are quickly seeing meaningful results on both fronts."
About Youngevity International
Youngevity International, Inc., (OTCQX: YGYI) (www.YGYI.com) is a fast-growing, innovative, multi-dimensional company that offers a wide range of consumer products and services, primarily through person-to-person selling relationships that comprise a "network of networks." The Company also is a vertically-integrated producer of the finest coffees for the commercial, retail and direct sales channels. The Company was formed after the merger of Youngevity Essential Life Sciences (www.youngevity.com) and Javalution Coffee Company in the summer of 2011. The Company was formerly known as AL International, Inc. and changed its name to Youngevity International, Inc. in July 2013. For more information, visit www.YGYI.com or find us on Facebook https://www.facebook.com/Youngevity or follow us on Twitter @youngevity https://twitter.com/youngevity
Safe Harbor Statement
This release includes forward-looking statements on our current expectations and projections about future events. In some cases forward-looking statements can be identified by terminology such as "may," "should," "potential," "continue," "expects," "anticipates," "intends," "plans," "believes," "estimates," and similar expressions. The forward-looking statements contained in this press release include statements regarding the Company's expected future growth, our anticipated international expansion, the global demand for our products and the expected contribution of Alex Theis. These statements are based upon current beliefs, expectations and assumptions and are subject to a number of risks and uncertainties, many of which are difficult to predict. The information in this release is provided only as of the date of this release, and we undertake no obligation to update any forward-looking statements contained in this release based on new information, future events, or otherwise, except as required by law.